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FAQ
About Our Products
[A] Yes, they are all 100% made in Japan.
Almost all products are additive-free, pesticide-free and organically grown, except matcha used to make some
sweets.
Please try the real taste.
[A] It depends on the product, but it takes about six to ten months after delivery.
About Ordering and Shipping
[A] International shipping, domestic shipping and VAT are included in Jeddah city.
Domestic shipping charges (DHL) will be charged separately except for Jeddah City.
[A] It depends on the product and quantity, so please send a message by email or chatbot.
[A] I'm sorry, but we cannot specify the delivery date and time.
In principle, it is delivered on the second and fourth Monday of every month.
[A] In principle, we cannot accept changes for customer reasons after an order has been completed.
Please understand this in advance.
[A] In principle, we do not accept cancellations, returns, or exchanges for customer reasons after an order has
been completed.
Please understand this in advance.
About Payment
[A] Can I change the payment method after I place an order?
Payment methods cannot be changed after the order is completed,
so please make sure to check when you place your order.
Other
[A] Please check the privacy policy for handling personal information.
[A] Please contact us using the inquiry form below.
→ Contact Form
Introducing
1. Pursuing Pure Flavor
Introducing
We source authentic flavors carefully selected from a long-standing Kyoto matcha purveyor with over 400 years of history.
We source authentic flavors carefully selected from a long-standing Kyoto matcha purveyor with over 400 years of history.
Introducing
2. Bringing Kyoto's Traditional Taste to Saudi Arabia
Introducing
We source authentic flavors carefully selected from a long-standing Kyoto matcha purveyor with over 400 years of history.
We source authentic flavors carefully selected from a long-standing Kyoto matcha purveyor with over 400 years of history.
Introducing
3. Specialty Organic Matcha
Introducing
We source authentic flavors carefully selected from a long-standing Kyoto matcha purveyor with over 400 years of history.
We source authentic flavors carefully selected from a long-standing Kyoto matcha purveyor with over 400 years of history.